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Terms of Use

Last updated: 2026-05-16

These Terms of Use ("Terms") govern your access to and use of the website at brightsumo.co (the "Site"), operated by BrightSumo ("we", "us", "our"). By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site.

Effective date: 2026-05-16.

1. Scope

These Terms apply to this Site only. Use of products operated by BrightSumo, including Sourceloop.ai and Orchly.ai, is governed by separate terms of service, data processing addenda, and order forms made available on each product's site. In the event of a conflict between these Terms and a product-specific agreement, the product-specific agreement controls for that product.

2. Eligibility

The Site is intended for business users who are at least the age of majority in their jurisdiction. If you access the Site on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" includes that organisation.

3. Use of the site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Site in a manner that violates any applicable law, regulation, or third-party right.
  • Interfere with, disrupt, degrade, or attempt to gain unauthorised access to the Site, related systems, or networks.
  • Reverse engineer, decompile, disassemble, scrape, crawl, or systematically extract content from the Site, except as expressly permitted by law or by us in writing.
  • Use the Site to transmit malware, viruses, worms, trojans, ransomware, or other harmful code.
  • Use the Site to send unsolicited communications, spam, or unauthorised advertising.
  • Impersonate any person or misrepresent your affiliation with any person or entity.
  • Use the Site to harvest or collect personal information about other users.
  • Frame, mirror, or use meta tags or hidden text using our name or marks without our prior written consent.

Additional rules apply under our Acceptable Use Policy, which is incorporated into these Terms by reference.

4. Intellectual property

The Site, including all text, graphics, logos, icons, images, audio, video, code, software, and the selection and arrangement of the foregoing, is owned by BrightSumo, its affiliates, or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Site for your personal, non-commercial information.

"BrightSumo", "Sourceloop", "Orchly", and our logos are marks of BrightSumo or its affiliates. You may not use them without our prior written permission, except for nominative fair use that does not imply endorsement or sponsorship.

5. Feedback

If you choose to send us feedback, ideas, suggestions, or proposals about the Site or our products, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable licence to use that feedback for any purpose, without obligation or compensation to you.

6. User submissions

The Site may allow you to submit information through contact forms, demo requests, or job applications. You represent that any information you submit is accurate and that you have the right to submit it. You retain all rights in the content you submit and grant us a non-exclusive, worldwide, royalty-free licence to use it for the purpose of responding to and processing your request.

7. Third-party links and services

The Site may contain links to or information about third-party websites, products, or services. We do not control, endorse, or assume responsibility for any third-party content, policies, or practices. Your interactions with third parties are solely between you and the third party.

8. Copyright complaints

If you believe content on the Site infringes your copyright, please send a notice to hello@brightsumo.co that includes (a) your signature (physical or electronic), (b) identification of the copyrighted work claimed to be infringed, (c) identification of the allegedly infringing material and information sufficient to locate it, (d) your contact information, (e) a statement that you have a good-faith belief that the use is not authorised, and (f) a statement under penalty of perjury that the information in your notice is accurate and that you are the rights holder or authorised to act on its behalf. Misrepresentations may subject you to liability.

9. Privacy

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect personal information.

10. Disclaimers

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT INFORMATION OBTAINED THROUGH THE SITE IS ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, IN WHICH CASE THE EXCLUSIONS ABOVE APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BRIGHTSUMO, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD 100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless BrightSumo, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from (a) your use of the Site, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) your violation of applicable law.

13. Export and sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or person subject to applicable export controls or trade sanctions, and that you will not access or use the Site in violation of any export or sanctions law.

14. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labour disputes, internet or utility outages, or failures of third-party services.

15. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, including if we believe you have violated these Terms or applicable law. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

16. Governing law and venue

These Terms are governed by the laws of India, without regard to conflict of laws principles. Subject to mandatory consumer protection laws of your place of residence, the courts located in India have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

18. No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

19. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may freely assign these Terms, including in connection with a merger, acquisition, reorganisation, or sale of assets.

20. Entire agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and BrightSumo regarding the Site and supersede any prior or contemporaneous agreements on that subject.

21. Changes

We may modify these Terms from time to time. The updated version will be indicated by a refreshed "Last updated" date and will be effective when posted. Your continued use of the Site after the update constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

22. Contact

Questions about these Terms? Email hello@brightsumo.co.

This document is provided for transparency. It is not legal advice. If you have a question about it, contact us at hello@brightsumo.co.